What I do (and can do for you)
Accelerate your strategy crafting & product concept for impact
Teams tap me to help supercharge tricky initiatives. I help understand customer needs and how to meet them, so businesses succeed.
I do this by leading user research, shaping strategy, designing product concepts, and hosting dynamic workshops—all highly collaborative and grounded in behavioral science.
To get a sense of how I work, read about work giving Swisscom’s collections team and customers a fresh start here.
Some keywords: Discovery, user research, usability, context analysis, customer journeys, opportunity-solution trees, lateral category analysis, competitor analysis, behavioral audits, outcome-oriented product.
Become a more badass team with coaching
I specialize in coaching teams through discovery and the organizational transformations needed to turn innovation into reality.
I support curious, ambitious individuals in crafting bold, well-founded visions and strategies—and help them turn those ideas into real impact.
Upskill your team to use Behavioral Science
In a highly engaging, interactive workshop setup, my team and I teach you the fundamentals of behavioral science and help you apply them to real business challenges in a supportive, hands-on environment.
The workshop is made for UX, Product, Sales, Marketing, HR, Engineering, Data Science, and management teams. We encourage disciplines to join workshops together. This workshop is valuable for individuals and teams across all industries, and at all seniority levels.
Sit back (or lean forward) and have me talk
I love to speak with diverse groups on topics common to all humans and all business.
Common themes include building bold, responsible organizational cultures, the ethics of AI and data, and how behavioral science can create better customer experiences and stronger businesses. Talks are full of science, stories and case studies (successes and failures).